FAQs

What is your shipping policy?

All U.S. orders have shipping costs factored in, unless otherwise discussed. Orders ship out of the first available Monday after dry/ready. Clients receive USPS tracking information as soon as it is available.

*International shipping costs are the responsibility of the client.

Can you ship directly to a person I’m gifting it to?

Yes, absolutely! Same shipping policy as previously stated. Just be sure to give me the shipping info, and tell me in advance that it’s a gift so I do not include any invoicing!

How long will my order take?

I am usually booked out 2-3 months in advance, and completion time varies depending on the specifics of the order. Typically, once I get to an order, it is ship ready in within 14 days. I will give you my best estimate at booking.

How do I order?

Ready-To-Ship pieces are simply a one click purchase!

Custom Orders: Please fill out a “Custom Request” Form (Found in the drop down menu). Be as detailed as possible. Fill out every aspect of the form, and I will contact you regarding your request and answer any additional questions. We will also go over my availability at that time. Once we have all of the details sorted, I will add a special item in the shop for you to purchase.

What kind of photos do you need? How many?

I prefer to work only from one photo per face. If I need to use photos of separate people in order to make one image, that is ok (within reason). The biggest thing is I need the photos to be clear and well lit! The better your photos are, the better I can paint them……and my eyes will be very thankful!

*No photos OF photos (please scan them)

*Don’t send photos with filters on them (natural is way more beautiful, I promise)

Where do I send my photos?

Photos can be uploaded on the “Customs Request” page.

What is your pricing?

Price guide is available via the dropdown menu. Please keep in mind that these are the most commonly requested items. Other sizes/surface options can typically be accommodated. Prices will vary accordingly.

Didn’t find an answer to your question? Visit the “Contact Me” page in the drop down menu!